Privacy Policy & Terms and Conditions

Privacy Policy & Terms & Conditions

Effective Date: 31/08/2025

At Oneday Group, we value your trust. This page outlines how we handle your personal data and the terms under which you use our services, website, and outlets.

🔒Privacy Policy

Information We Collect

Personal details such as name, phone number, or email when you contact us or place an order.

Location data to help you find nearby supermarkets, minimarts, restaurants, cafés, or cafeterias.

Transaction details for delivery or online service requests.

How We Use Your Information

To process your requests and provide products or services.

To enhance customer experience and service quality.

To send updates, offers, and promotions (with your consent).

To meet UAE legal and regulatory requirements.

Data Security

We use strict safeguards to protect your data from unauthorized access, misuse, or loss.

Sharing of Information

We do not sell or rent customer data. Information may be shared with trusted third parties (like delivery partners) or if legally required.

Your Rights

Request access, correction, or deletion of your data.

Opt-out from marketing communications at any time.

For concerns, email: info@onedaygroup.com

📜 Terms & Conditions

General Use

By visiting our outlets or using our website/services, you agree to these terms.

All menus, prices, promotions, and offers are subject to change without notice.

All content, brand names, and logos belong to Oneday Group and may not be used without written consent.

Customer Responsibilities

Provide accurate contact and delivery details when using our services.

Respect hygiene, safety, and outlet policies when visiting our branches.

Use our website and online platforms lawfully and responsibly.

Liability

Oneday Group is not liable for service interruptions, delays, or errors beyond our control.

We are not responsible for third-party links or services connected to our website.